Frequently Asked Questions
Everything you need to know about shopping with DISSH.
What is your return policy?
We offer returns for store credit or refund on full-priced items within 30 days of delivery, provided the garment is in its original condition with tags attached.
How long does shipping take?
Domestic express shipping typically takes 1-3 business days, while international orders usually arrive within 5-10 business days depending on your location.
Can I change or cancel my order after it's placed?
Once an order is placed, it is processed quickly by our warehouse team. Please contact our customer service team immediately, but we cannot guarantee changes once the fulfillment process has begun.
Do you offer international shipping?
Yes, we ship globally! International shipping rates and delivery times are calculated at checkout based on your destination country.
How do I care for my linen garments?
To maintain the quality of our signature linen, we recommend a cold hand wash or a delicate machine cycle in a laundry bag, followed by air drying in the shade.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options including Afterpay and Klarna for eligible customers.